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Digital Discount- Missing discount email

Scenario- Donor says they donated but did not receive the discount email 

 

Reminder- this will only happen on campaigns where digital discount cards are enabled 

 

We aren't able to resend the email, but if we ever need to give someone access to the discount code offer, follow these steps:

Send the donor the following information & steps-

  1. Visit snapraise.enjoymydeals.com
  2. Click “Sign Up” in the top right Enter your member code
    1. Support will provide the code. EX- SR240924
    2. Always include "SR" 
    3. The #s will be the fundraiser ID 

  3. Fill out the necessary information and the above registration code
  4. Start redeeming deals!!