Adding Additional Staff Members + Roles Overview

Program Admin and Program Staff can add additional staff to the program or specific groups in your program's Snap! Spend account! 

Roles Overview

• Program Admin | Main user of the program's account. 
• Program Staff | Can manage program and all groups. 
• Program Observer | View only settings for the program. 
• Group Staff | Can manage the specific group(s) they are added to. 
• Group Observer | View only settings for the specific group(s) they are added to. 

Adding Program Staff Members 

1. Navigate to the People tab. 
2. Click + Add Users on the right hand side of the screen. 
3. Enter the required information, select Program Staff (or Program Observer if you don't want them to edit anything in the account), and click Invite Users. 

Adding Group Staff Members (People Tab) 

1. Navigate to the People tab. 
2. Click + Add Users on the right hand side of the screen. 
3. Enter the required information, select Group Staff (or Group Observer if you don't want them to edit anything in the account), select the group, and click Invite Users. 
   
   

Adding Group Staff Members (Group Tab) 

You can also add Group Staff from Staff section in each group. 

1. Go to the group's page that you want to add them to.
2. Click the Staff tab at the top of the page in between Budget and Settings.
3. Click + Add Staff in the top right-hand corner of the screen and follow the on-screen steps.

Still have questions or need help? Please reach out to us directly at spend.support@onsnap.com or by phone at 276-531-9260.

Snap! Spend is a financial technology company and is not a bank. Banking services provided by Thread Bank; Member FDIC. The Snap! Spend Visa Debit is issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa cards are accepted. 

Your deposits qualify for up to a maximum of $2,500,000 in FDIC insurance coverage when placed at program banks in the Thread Bank deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity. 

You can access the terms and conditions of the sweep program at https://go.thread.bank/sweepdisclosure and a list of program banks at https://go.thread.bank/programbanks.  Please contact customerservice@thread.bank with questions on the sweep program.