Add an Alternative Payment Code

Alternative payment codes are a great way to provide discounts to your parents and guardians. Examples of alternative payment codes used: multi-sport discounts, teacher discounts, one-time fee discounts, and scholarship discounts.

Use the 🔗 Alternative Payment Codes interactive tutorial link to learn how to add alternative payment codes. Alternatively, step by step instructions are included below!

Alternative payment codes is a two-step process. Step one teaches you how to create the code. Step two teaches you how to approve and manage the codes entered by parents and guardians.

Step by step instructions - Create the Code

1. Log in to Registration
2. Click School Info in the left hand navigation
3. Click Alternative Payment Options
4. Check the Code Payment Bypass box to begin adding alternate payment codes.
5. Click the blue Add Payment Code text
   
6. Enter the code you will be sharing with parents.Examples:
   1.  Scholarship
   2. Teacher Discount
   3. One-time fee
7. Optional: Enter a description of what the discount is. This is used for your own reference.
8. Check the Active box.
9. Click the blue Update Payment Options button when finished.

Step by step instructions - Manage Codes

1. Click Home in the left hand navigation
2. Click Admin Dashboard in the top navigation
   1. If you see a number in a circle next to Admin Dashboard that means you have items that need to be approved. This includes payment codes that have been submitted. 
3. You will see a list of categorized payment codes and under each code is a list of registrants who used that specific payment code. You will need to approve each user's payment code. 
4. Approving Discount Codes: Click a registrants name to approve the discount. 
   1. A new dialogue will pop up. This is where you select to either discount or approve payment plans. 
      
   2. Discount
      1. Enter a $ amount
      2. Click Apply Discount
      3. Click Approve Payment
         ✔️ The parent will receive a BILL as an email and a notification on their Snap! Manage Registration dashboard. 
         ❗️Students/athletes will not show on tryout lists to be rostered until the parent/guardian has completed their payment.
   3. Mark as Paid
      1. Use Mark as Paid for free registrations and if a parent/guardian wants to pay with cash or check.
      2. Clicking Mark as Paid will push the registration through to your View All Registrations page, and onto your set roster tool and tryout list.
      3. Once clicked, the registrations be removed from your admin dashboard.
      4. Parents will be notified by email and on their dashboard that their child's registration has been approved. 
   4. Deny Request
      1. Deny request puts the registration back on the parent account, at full fee, for them to pay their debt. Their child will not appear on tryout lists or registrations page until they have paid their debt. 
         ❗️The parent will receive an email and notification on their Snap! Manage Registration dashboard indicating that their students' registration was denied. 
   5. Approve Discounts & Payment Plans
      1. This is where you will approve discounted registrations and payment plans for your parents/guardians.
      2. When you click approve payment the registration will be moved down to the Payment Plan Registrations section. 
5. Managing Approved Payment Plans
   • Enter a $ amount, and click Apply Partial Payment. 
     ❗️Partial payments can not be applied online. Parents/guardians must submit their partial payments in person. Online payments are limited to full balance. 
   • Owed
     Once you've applied the partial payment, the total owed by the parent will update on your admin dashboard and on the parent's dashboard. 
     Parents/guardians will receive an email and notification on their Snap! Manage Registration dashboard summarizing the partial payment that was applied and the amount still owed. 
   • Partial Payments Log
     You also have visibility on a log of applied partial payments and discounts.
   • End Payment Plan
     Click this to ask the parent to pay the remaining balance and remove the registration from your admin dashboard. 
   • Cash or Check Payments
     If the final payment in the payment plan is with cash or check, you can apply a partial payment to make the balance equal $0.  
     The registration will then be removed from this page, and viewable on the registrations page and rostering. 
     Parents will receive and email and dashboard notification indicating a partial payment was applied and the fee has been paid in full. 
   
   

Need Additional Help with Snap! Manage? For assistance with using the Snap! Manage platform or if you encounter technical issues, please reach out to our support team through the help features within the platform or our designated support channels (via the helpdesk widget, emailing manage.support@snapraise.com, or by phone at 276-531-9260, ext 3.)