Raise
Online fundraising solution
Supporters and Donors
- I want to make a donation to a fundraiser. How do I find the fundraiser page?
- I did not receive a receipt?
- Why is my name not on the list of supporters?
- Is my donation tax-deductible?
- How do I share a fundraiser on social media?
- How do I donate to a fundraiser?
- Is my payment secure?
- Can I donate by cash or check?
- Can I donate to a campaign that has closed?
- Can I receive a refund on my donation?
- I purchased a gift but I did not select a size
- When will my gift purchase arrive?
- I made a donation to a campaign and wanted to include a gift item but the pop-up disappeared. Can I add one now?
- I accidentally purchased a gift for a participant – can I get a refund?
- Digital Discount Fundraisers
- Does Snap! Offer Donation Matching?
Gifts, Prizes, and Gear
Group Leaders and Admins
- Inviting and Managing Additional Group Leaders
- Automated Text Reminders
- How Do I Change My Settlement Method?
- How Do I Change the Check Address?
- How Do I Change the Gear Address?
- How Do I Set Up Direct Deposit?
- How Do I Invite/Remove Participants?
- How Do I Invite My Own Supporters?
- How Do I Add Additional Group Leaders?
- Navigating the Reports Tab
- How do I reset my password?
- Why email invites over other methods?
- When will I receive my team's gear?
- Who Can Run a Fundraiser?
- Can I start a fundraiser on my own online?
- How often can I receive my funds via Direct Deposit?
- Why does Raise ask for personal information?
- What do you submit during the Know Your Customer process?
- When will I receive my check?
- How will this impact individual taxes?
- How can I receive funds through direct deposit?
- How to change my campaign to check or direct deposit
- How to change campaigns check address
- How to change my campaigns gear address
- Can I change my teams gear logo?
- Missing Gear Packing List
- Color Coded Participation Levels
- Sending Invites To Your Network (Group Leaders)
Parents and Guardians
Students and Participants
- How can I see my earned rewards?
- How do I add a Guardian to my account?
- How do I see who donated to me?
- How do I delete emails from my email invites?
- I accidentally made two accounts. How do I merge them?
- Who should I invite?
- How do I update my email, phone number, or name on my account?
- How can my fundraiser page be shared?
- Why are my email invites listed as "Pending"?
- How do I change my profile picture?
- When will I receive my rewards?
- I created my account and joined my fundraiser. Now what do I do?
- Where can I find my “join code”?
- How do I delete my account?
- How do I see the results of the fundraiser?
- How do I change my reward selections or size?
- How do I reset my password?
- Can I Join a Fundraiser Without the Email Invitation?