Snap! Mobile Support Center
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Store
General FAQs
Raise
Supporters and Donors
Gifts, Prizes, and Gear
Group Leaders and Admins
Parents and Guardians
Students and Participants
Raise Information
Store
FAQs
Customers & Orders
Store Admins & Group Leaders
Consumer & Business
Messaging
App Portal
FanX FAQs
Snap Mobile App FAQs
FanX Onboarding
Onboarding to the Snap Mobile App
FanX Support & Troubleshooting
Messaging within Snap Mobile App
FanX Portal Essentials
Apple Developer Account for FanX
Insights
Schedules (formerly AD Assist)
Essentials
Administrator Resources
Sites (formerly Control Panel)
Essentials
Administrator Resources
Coach Resources
Registration
Essentials
Parents & Guardians
Administrator Resources
Coach Resources
Snap! Manage Onboarding
Manage Account Setup
Leagues
Administrator Resources
Spend
Spend Onboarding
Group Staff Training Courses
Program Admin Resources
Group Staff Resources
Guardian Resources
Connect
FAQs
Admin Onboarding Course
Staff Onboarding Course
Connect Admin Resources
Connect Staff Resources
Parents, Guardians, and Supporters
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Snap! Mobile Support Center
Store
General FAQs
Raise
Supporters and Donors
Gifts, Prizes, and Gear
Group Leaders and Admins
Parents and Guardians
Students and Participants
Raise Information
Store
FAQs
Customers & Orders
Store Admins & Group Leaders
Consumer & Business
Messaging
App Portal
FanX FAQs
Snap Mobile App FAQs
FanX Onboarding
Onboarding to the Snap Mobile App
FanX Support & Troubleshooting
Messaging within Snap Mobile App
FanX Portal Essentials
Apple Developer Account for FanX
Insights
Schedules (formerly AD Assist)
Essentials
Administrator Resources
Sites (formerly Control Panel)
Essentials
Administrator Resources
Coach Resources
Registration
Essentials
Parents & Guardians
Administrator Resources
Coach Resources
Snap! Manage Onboarding
Manage Account Setup
Leagues
Administrator Resources
Spend
Spend Onboarding
Group Staff Training Courses
Program Admin Resources
Group Staff Resources
Guardian Resources
Connect
FAQs
Admin Onboarding Course
Staff Onboarding Course
Connect Admin Resources
Connect Staff Resources
Parents, Guardians, and Supporters
Store
Online shop for team gear and spirit wear
FAQs
Contacting Store Support
Store Refund & Cancellation Policy
How do I set up a custom Store?
Submitting Trademarked or Protected Imagery
Logo Submission Guidelines and Best Practices
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Customers & Orders
When will I receive my purchase?
Can I cancel my purchase?
My item is defective
Why Can't I See My Order in My Account History?
Can I change the address of my order?
Item(s) missing from my order
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Store Admins & Group Leaders
Resetting your Store Account Password
How to increase the profit % on items in your Store
Navigating Your Dashboard
Editing Your Snap Store: Including Team Name, Brands, Colors & More
How To Activate & Deactivate Your Snap! Store
Can you design a logo for our program?
Store Logo Guide
Store Printing Method
Transferring Points to Check
Using Store Points
How are Store points earned?
Store Points - Expiration Rules
Can I build a custom Store without a fundraiser?
Setting up and building a Snap! Store
Can I make modifications to my logo submission?
How long does it take to get a Store built?
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Consumer & Business
When will my ad be posted?
How can I report on impressions/traffic?
Can I add a url to my ad?
How do people see my ad?
How is my money used?
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