When you've received a check or cash payment from a parent, you can deposit it in your Snap! Spend account and apply that to a participant for an invoice payment. Here's an overview on how to handling offline payments:
Depositing Funds
Depositing Checks
You can use the mobile deposit feature in your Group Banking tab. We recommend that you deposit checks using a smartphone to easily upload the check images. Click here to learn how to mobile deposit a check to your Snap! Spend account.
Cash Payments
While there is no way to deposit cash into Snap! Spend, you can write a check for the same amount and mobile deposit the check instead.
Reconciling Funds
Reconciling a check payment allows you to apply the funds to a specific participant(s). This will show the player as paid for an invoice and keep your budget on track. Payment will be available for reconciliation when it is highlighted in yellow in your Completed Transactions in the Group Banking tab. Payment Processing for checks is 3-5 business days, and holidays and weekends are excluded from processing times. For more information on how to correctly reconcile funds to a player invoice, visit this article- Applying Funds to a Participant Invoice
Still have questions or need help? Please reach out to us directly at spend.support@onsnap.com or by phone at 276-531-9260.
Snap! Spend is a financial technology company and is not a bank. Banking services provided by Thread Bank; Member FDIC. The Snap! Spend Visa Debit is issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa cards are accepted.
Your deposits qualify for up to a maximum of $2,500,000 in FDIC insurance coverage when placed at program banks in the Thread Bank deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity.
You can access the terms and conditions of the sweep program at https://thread.bank/sweep-disclosure/ and a list of program banks at https://thread.bank/program-banks/. Please contact customerservice@thread.bank with questions on the sweep program.