FanX Onboarding
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      1. Snap! Mobile Support Center
      2. App Portal
      3. FanX Onboarding

      Step 1: Apple Developer Account Access

      What is an Apple Developer Account?

      The Apple Developer Account program is a program within Apple that allows participants to develop new apps and submit to the Apple App Store.

      Learn More Here

      Why an Account is Necessary to Build Your New App

      When developing your FanX app, the app is built on both iOS (Apple) and Android (Google Play). In order to build the app on iOS, Apple requires we build it on the associated organization’s Apple Developer Account. Due to this, Snap! Mobile must be given access to your organization’s Apple Developer Account.

      Why can't Snap! Mobile build my app on their own account?

      Apple prohibits developers from submitting similar apps from one account to the App Store. Because we provide mobile apps for hundreds of schools and organizations across the country, we fall into this category of "similar apps".

      Finding an Existing Apple Developer Account

      To start, we always recommend reaching out to your IT department to see if they are aware of an active Apple Developer Account. Whether the answer is "Yes" or "No" will determine our next action. If the answer is "Yes", proceed to Inviting Snap! Mobile to Your Account. If "No", follow the steps below to create a new account. 

      Enrolling in the Apple Developer Account Program

      1. See What You'll Need to Enroll...
      2. Review DUNS# information or click to look up your organization.
        • Click here if you need a new DUNS#
      3. Using your information, begin the enrollment process
      4. Wait the 5-7 allotted business days for your enrollment to be confirmed, then proceed to Inviting Snap! Mobile to Your Account

      If you are enrolling as an accredited educational institution, you can get your annual fee waived. See the fee waiver form here.

       

      IF you have not received confirmation from Apple that your Apple Developer Account has been set up, set up a call with Apple Developer Support. (You will be prompted to sign-in using a valid Apple ID upon entering.)

       

      PRO TIP: Set your Apple Developer Account Membership to Auto-Renew to avoid app update blockages.

      Inviting Snap! Mobile to Your Account

      Snap! Mobile will need two invites sent from App Store Connect to begin building on iOS. To start, login to App Store Connect. Via the Users & Access tab, proceed to send invites using the following information:

       

      1. TO START - Click the blue "plus" button in the upper left-hand portion of your screen

      2. Use the Names & Addresses below to add a new user.

      NOTE: You'll need to do this process twice - once for each user

      ACCESS LEVELS

      • ADMIN level access is preferred as it allows us to manage any updated Apple agreements. These agreements can block app releases and updates, which will require Admin or Account Holder intervention to clear.
      • APP MANAGER with additional access. This will allow us to build, submit, and update your app, but agreements will need to be managed by an Admin or Account Holder.  
        • ADDITIONAL ACCESS
          • certificates, identifiers, & profiles
          • cloud managed distribution certificate

       

       

      Once you have sent the account invites to the provided addresses, please let your onboarding manager know! They will confirm appropriate access and the next steps.