- Snap! Mobile Support Center
- FanX
- Support & Troubleshooting
Troubleshooting Sports Schedule Updates
Step by Step Guide to Troubleshoot Sports Schedule Updates
-
First, access the 'Sports' Tab:
- Go to the ‘Sports’ tab in your system.
-
Navigate to 'Teams':
- Click on ‘Teams’ from the menu options.
-
Select the Sport:
- Choose the sport for which you need to update the schedule.
- Scroll down to the ‘Data Providers’ section.
-
Update the Season Code:
- Click the '+' button
- Click the magnifying glass icon to search for codes.
- Find and select the code for the proper upcoming season for the chosen sport.
- Click the '+' button
-
Remove the Old Code:
- Delete the old season code that is no longer needed.
- Save the changes on the page.
-
Wait for Integration:
- Allow some time for the system to process. The integration will automatically delete the old games and add the new ones.
- Allow some time for the system to process. The integration will automatically delete the old games and add the new ones.
If you still run into issues, please reach out to us at fanx.support@snapraise.com