What is an Apple Developer Account?
The Apple Developer Account program is a program within Apple that allows participants to develop new apps and submit to the Apple App Store.
Why an Account is Necessary to Build Your New App
When developing your FanX app, the app is built on both iOS (Apple) and Android (Google Play). In order to build the app on iOS, Apple requires we build it on the associated organization’s Apple Developer Account. Due to this, Snap! Mobile must be given access to your organization’s Apple Developer Account.
GETTING STARTED: Finding an Existing Apple Developer Account
To start, we always recommend reaching out to your IT department to see if they are aware of an active Apple Developer Account. Whether the answer is "Yes" or "No" will determine our next action. If the answer is "Yes", proceed to Inviting Snap! Mobile to Your Account If "No", follow the steps within Enrolling in the Apple Developer Account Program.
FAQ's
Why can't Snap! Mobile build my app on their own account?
Apple prohibits developers from submitting similar apps from one account to the App Store. Because we provide mobile apps for hundreds of schools and organizations across the country, we fall into this category of "similar apps".
We already have an Apple Developer Account, but I’m unsure who the admin is. What can I do?
If you cannot identify who the Apple Developer account holder is, you can request that Apple transfer ownership to an active member of your team. Apple will attempt to contact the current account holder and, if unsuccessful, can grant the transfer of ownership. This process can take a few weeks.
You can send the below request to Apple to start this process:
Please initiate the transfer of ownership for this Apple Developer Account, as we do not have contact with the former account holder. We request ownership be transferred to:
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Admin First & Last Name
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Admin Email (Snap! Mobile recommends using a general email for your org, such as IT@organization.com or info@organization.com, if available)
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Admin Phone Number