Thank you for your purchase! We hope you enjoy your item.
All items are made to order, and for that reason items that have been decorated with a logo or customization are not eligible for a return or exchange. Dissatisfaction with the size selected at the time of purchase does not qualify for a return or exchange, however, you're welcome to make a new purchase in the desired size.
If the item you received is incorrect, arrived with a defect in material or decoration, or if you are missing an item, a replacement must be requested within 60 days of the delivery date.
If this is the case, please follow the instructions listed in this article for how to report the error to our support team.
Please note-
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
If you have any questions or concerns, please reach out to our support team at support@snapraise.com.