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Push Notifications: What Are They?

 

What Are Push Notifications?

Push notifications are messages that are sent to a user's mobile device from the app. Most commonly, they are used to alert an app user of a game time change or cancellation, but they can vary in use and purpose. When a push notification is sent, the user receives an alert on their mobile device (provided they have notifications turned on) and can click the notification to open the app.

If a notification is sent from the Notifications tab, the main page of the app will open. If a notification is sent from a specific page in the app, such as a game, clicking the notification will open the app to the selected game.

In addition to internal app navigation, push notifications can also be used to direct users to an external link such as a fundraising campaign, team store, or ticketing page — making them a powerful tool for driving engagement and participation beyond the app itself.

Who Receives Push Notifications?

Anyone who has notifications enabled on their device is eligible to receive a push notification. Here are some examples of the selected audiences a school can choose from:

  • Parent
  • Faculty & Staff
  • Coach
  • Current Student
  • Fan
  • Alumni
  • Rewards User (tier 3)
  • Season ticket holder
  • Users following a certain team

 

For information on how to send a notification, visit THIS ARTICLE. 

Still have questions? Please submit a ticket to FanX Support via fanx.support@snapraise.com.