Add and Edit Officials

Before you can assign officials to events you will need to first add them to the maintenance section of AD Assist. 

1. Log in to AD Assist.
2. Select the Maintenance tab on the left side navigation menu.
3. Select the Officials tab in the top menu.
4. Select the Manage tab.
5. Click the 🔹blue + Add Official button to add a new official.
   1. A line of blank boxes will populate.
   2. Enter an ID for the official in the Official ID box - this must be a unique ID as no two officials can have the same ID.
   3. Enter the Last Name, First Name, Address, Phone Number and Email address for the new official.
   4. Push the Enter/Return key on your keyboard to save the new official.
6. To edit an official click the 🔹blue pencil icon in the line of the official you would like to edit
   1. Edit any information in the boxes.
   2. Click the 🔹blue Update button to save the information you changed.
7. Use the 🔗 How to assign workers and officials to events link to assign your officials to events.

Social Security Number (SSN)

You have the option to enter an official SSN. The default setting in AD Assist does not allow you (the admin) of AD Assist to see the entire SSN for security reasons. However, you can change this by following the steps below. 

1. Select Maintenance from the left-side navigation menu.
2. Select Preferences from the top menu.
3. Under the State box is a small check box labeled SSN On File - check this box so SSN are visible.

Need Additional Help with Snap! Manage? For assistance with using the Snap! Manage platform or if you encounter technical issues, please reach out to our support team through the help features within the platform or our designated support channels (via the helpdesk widget, emailing manage.support@snapraise.com, or by phone at 276-531-9260, ext 3.)