Connect
Secure, multilingual communication platform
FAQs
Admin Onboarding Course
Staff Onboarding Course
Connect Admin Resources
- How to Edit Your Profile
- How to Edit a User's Role
- How to Manage Staff Member's Permissions
- How do I remove a user from our group?
- Sending and Moderating Messages
- School-Led Staff and Guardian Training
- Navigating Connect as a Staff Member and a Guardian
- How to View Member Activity
- How to Post News
- How to Manually Create an Account
- How to Edit Contact Information
- How to Edit a Group
- How to Create User Contacts
- How to Create a Group
- How to Add an Account
- How to Add a Guardian Account
- How to Access Views on a Post
- Admin QuickStart Guide
- Additional Resources for Connect Admins
- How do I give a staff member Admin rights?
- How to enable or disable guardian messaging
Connect Staff Resources
- Additional Resources for Connect Staff
- Edit Contact Information
- How to Access Views on a Post
- How to Create a Group
- How to Edit Your Profile
- How to Edit a Group
- How to Invite Families
- How to Post News and Events
- How to Send Messages
- How to View Member Activity
- Messaging a Guardian on Mobile
- Navigating Snap! Connect as a Staff Member and a Guardian
- Posting News on the Mobile App
- How to download a CSV of guardian registration codes
- A parent is missing a student(s) on their account, what do I do?
- How do I add a co-teacher to my group(s)?
- How do I post to my feed from my web browser?
- How do I update a guardian's contact information?
- How do I see who viewed my post?
- How I see which guardians have and have not activated their accounts?
Parents, Guardians, and Supporters
- Snap! Connect Registration Code Lookup
- Guardian Quick Start Guide
- Quick Guide - How to Register for Connect with your Registration Code
- How do I login to my account?
- Editing My Profile
- I archived a post and now I can't find it, where can I find it?
- First Time User: How do I register for my Connect account?
- How do I message my student's teachers on the app?