Levels, Activities, and Teams are showing up in the Wrong Category on our Site

This can occur when a team has their group assigned to a different category in AD Assist.

Follow the steps below to adjust the group for a team, which will populate that team to the correct category on your Site.

 

Add and Edit Teams

Do NOT delete a Team. If you do ALL RELATED SEASONS & EVENTS WILL BE LOST FOREVER!

  1. Navigate to the Teams tab in AD Assist. 

  2. If you need to edit a team just click the blue pencil icon under the edit column or you can use the drop-down box when you click the record under the group column.
  3. Tap the enter/return key to save, or if you're in the edit screen click update.

 

Need Additional Help with Snap! Manage? For assistance with using the Snap! Manage platform or if you encounter technical issues, please reach out to our support team through the help features within the platform or our designated support channels (via the helpdesk widget, emailing manage.support@snapraise.com, or by phone at 276-531-9260, ext 3.)