When you've received a check or cash payment from a parent, you can deposit it in your Snap! Spend account and apply that to a participant for an invoice payment. Here's an overview on how to handling offline payments:
Depositing Funds
Depositing Checks
You can use the mobile deposit feature in your Group Banking tab. We recommend that you deposit checks using a smartphone to easily upload the check images. Click here to learn how to mobile deposit a check to your Snap! Spend account.
Reconciling Funds
Reconciling a payment allows you to apply the funds to a specific participant(s). Payment will be available for reconciliation when it is highlighted in yellow in your Settled Transactions in the Group Banking tab.
Your deposit will initially appear in your Pending Transactions and will take 2-3 business days to settle. Once it has settled, it will appear highlighted yellow in your Settled Transactions.
Still have questions or need help? Please reach out to us directly at spend.support@onsnap.com or by phone at 276-531-9260.
Snap! Spend is a financial technology company and is not a bank. Banking services provided by Thread Bank; Member FDIC. The Snap! Spend Visa Debit is issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa cards are accepted.
Your deposits qualify for up to a maximum of $2,500,000 in FDIC insurance coverage when placed at program banks in the Thread Bank deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity.
You can access the terms and conditions of the sweep program at https://go.thread.bank/sweepdisclosure and a list of program banks at https://go.thread.bank/programbanks. Please contact customerservice@thread.bank with questions on the sweep program.