Why does Snap! Raise ask for personal information?

Snap! Raise empowers Coaches and Group Leaders to fundraise securely through industry-leading technology. For every fundraising campaign, Snap! Raise opens a merchant account with Stripe on behalf of coaches and group leaders. Stripe, our third-party payment processor, securely processes credit card transactions and payments to the group. 

To comply with regulations and protect against fraud, the Group Leader of the Snap! Raise campaign must go through the federally mandated “Know Your Customer” process. Stripe will use your details to verify your identity and affiliation with the organization. These regulations protect organizations, coaches, donors, and kids against fraudulent deposits and withdrawals.

For information on what is required to be submitted on the payment profile, please see What does Snap! Raise submit during the Know Your Customer process article. 

If you have any other questions, please reach out to our support team at support@snapraise.com or 206.312.5840.