Manage Account Setup
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      1. Snap! Mobile Support Center
      2. Snap! Manage
      3. Manage Account Setup

      Manage Account Setup

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      We are thrilled that you have chosen Snap! Manage. Our team has designed the onboarding process to be a straightforward and user-friendly experience, so you can get started quickly and easily. To begin your onboarding journey with us, please follow the simple steps below.

       

      Step 1: Create Your Account

      Your school account is the groundwork for building your website and solutions. Entering all the information correctly is essential to having everything ready to go.

      Follow the steps below:

      1. Click here to fill out our Snap! Manage form (formerly 8to18)
      2. Fill out the information to create an account
      3. Follow the self-paced guided instructions
      4. If you use Schedule Star you can enter that information and skip step 2: submit your schedules. 

      Note: Do NOT upload your schedules to the Snap! Manage form

      ZD

      Step 2: Submit Your Schedules

      Your files will need to be uploaded as an Excel template and then submitted to erica.nunez@snapraise.com.

      1. Click here, and the Excel template will download in the bottom left corner of your screen
      2. Enter your schedules into the template
      3. Save your file with your school name and send to erica.nunez@snapraise.com

      FAQ's about submitting schedules

      • Can I send you the schedules I currently have? No, they must be in the Excel file format.
      • I don't have all my schedules for the year yet what do I do? You can just send us the schedules you do have and you can then manually enter additional schedules after you have completed training. 
      • Can I send you my previous year's schedules? Yes! We can upload your previous year's schedules and roll them over for the following school year. You can then edit all the events/games once you complete training. 
      • Do I have to submit schedules? No, you do not but once you complete training you will have to manually enter all your schedules. 

      ZD

      Step 3: Wait For a Team Member to Reach Out

      Once we receive your schedule, your solutions can be built. You will receive an email from the Customer Education Team as soon as your solutions are ready. The estimated completion time is about 14 business days.

       

      If you need any assistance during the account setup process, please reach out to the Customer Education Team directly at customered@snap-mobile.zendesk.com.