Snap! Manage Onboarding
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      1. Snap! Mobile Support Center
      2. Snap! Manage
      3. Snap! Manage Onboarding

      Step 4: Customer Success Manager Handoff

      During your final training, you will be introduced to a designated Customer Success Manager. This person will become your go-to contact throughout the life of your contract with Snap! Mobile! Your Customer Success Manager will cover the following topics with you:

      • Continued education support
      • Twice a Year Customer Business Reviews
      • Contract Renewals & Product Add-Ons

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      If continuing onto FanX Onboarding you will be sent an introduction email to your FanX Onboarding Manager which will include a link to schedule your FanX Kick-Off Call. 

      - Your Customer Success Manager will be present at the FanX kick-off call and will be your main point of contact for all things Manage moving forward. 

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      NOTE: Your Customer Success Manager will remain your CSM through all products.